Belle, our Border Collie, is really afraid of people and new environments, causing her to bark and urinate on the floor. I called Jim as he had worked with my previous dogs. The minute he walked in the door – no barking or peeing. He worked her in our building around 40 employees and desensitized her to the ones she was afraid of and most importantly taught me how to work with Belle. By the next day I began to see a totally different dog.